Policies

Appointments

Serving clients, ages 18 - 65, residing in the following states, only:

  • Maryland

  • Nevada

  • Oregon

  • Texas

  • Washington, D.C.

  • Washington state

 

For all appointments (regardless of which option chosen), you will see Jacquelin Joffray PMHNP-BC, via secure video platform. This requires that you have access to a webcam. 

For those residing in Texas, please click here, to review insurance plans accepted, and to make an appointment, within Progressive Behavioral Health. A staff member from Progressive will contact you with further details, at their earliest convenience.   

For those residing in the other states served​​

     

                      

Medications

Electronic prescriptions are sent directly to your pharmacy within your state of residence. Prescriptions are not mailed. You will receive enough medication until the next scheduled follow-up appointment, therefore, sending a message about refills is generally not necessary. If you miss an appointment that was meant to discuss your progress and refills, your refill will be sent just once, for a 7 day supply. Changes are not made to your medication(s) without an appointment.

 

Client Rights: You have the right to receive considerate, safe and respectful care, without discrimination as to race, ethnicity, color, gender, sexual orientation, age, religion, or national origin. You also have the right to ask questions about any aspects of your treatment. While we do hope you will speak with us if you are unhappy with our services, if you prefer to see another mental health provider, you are free to end treatment at any time. 

 

 

Provider Rights: We have the right to terminate our relationship when we believe that our services are no longer beneficial to you and when we feel that another professional would serve you better. We also have the right to terminate our relationship when you do not cooperate with the proposed treatment, and if you or your family member/significant-other are hostile or aggressive.

 

Copyright © 2018 - 2020 Kuponya Telepsychiatry, LLC.  All Rights Reserved.

 

 

CALL   1-888-909-6409

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